Community

The Provider Experience Community brings organisations together to share confidential feedback on how workplace benefits and wellbeing providers support their people.

By contributing real experience rather than opinion, the community helps build a clearer, more independent view of provider performance across the market.

We invite organisations to complete a short, anonymous survey focused on ease of use, quality of support and overall experience with selected providers.

Responses are combined across the community to identify shared strengths, themes and areas for improvement, without revealing sensitive or contractual detail.

Participating organisations receive a clear summary reflecting the shared experience of the wider community and how providers perform across benefits and wellbeing.

This insight supports earlier planning, and evidence-based vendor conversations. It complements, but does not replace, deeper Market Insights available to Loop® partners.